Junior Restaurant Account Manager

Ljubljana, Slovenia

Are you an experienced service minded communicator who enjoys building strong relationships with key partners? Are you detail oriented and enjoy a diverse working week? If this sounds like you, then we’d love to chat!

Role background

Wolt has been growing rapidly in Slovenia ever since we entered the market in the autumn of 2019, following on from our success in Croatia and then Serbia. From our humble start in Ljubljana, we’re now delivering in 5 other locations across the country!

As a result of how much our business grew in 2021,, we’re now looking for a new Jr. Restaurant Account Manager to join our team in Ljubljana. In short, responsible for assisting our restaurant partners in onboarding the venues, ensuring their menus are updated on the platform and offering general day-to-day support.

What you’ll be doing

  • Establishing and maintaining great long-term relationships with our restaurant partners.
  • Listening to our restaurant partners’ needs and challenges in cooperation with Wolt, answering their questions and being the key communicator between our operations and restaurant partners. 
  • Driving growth of our restaurant partners with the help of RDMs by improving venue performance through strong portfolio analysis and active account management. 
  • Tracking operational KPIs to improve and enhance venue performance. 
  • Planning and executing individual promotional activities to increase partners’ sales and visibility. 
  • Working closely together with the Restaurant team and Marketing team to plan and execute campaigns together with restaurant partners. 

Our humble expectations

  • Experience from previous account management, support or administration role.
  • Good interpersonal skills with the ability to adapt the tone to suit the audience. 
  • Passion for working with people and solving problems through communication.
  • Strong Excel skills and a passion for data analysis. 
  • Structured, detailed and service-oriented. 
  • Passion for food and developing the best restaurants in town. 
  • Fluent in Slovenian and English.

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! 

We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today! 

If you have any further questions about the position before submitting an application, you can turn to:

Jonny Hyde, Regional Talent Acquisition Partner - ta-cas@wolt.com.

About Wolt

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Wolt works together with over 30,000 restaurant and retail partners as well as with over 60,000 courier partners across 23 countries and 129 cities.

Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language.

We’ve raised more than €707M in financing from renowned U.S. and European based investors, such as ICONIQ Capital, Tiger Global, DST, Prosus, KKR, Coatue, 83North, Goldman Sachs, Highland Europe and EQT Ventures & EQT Growth, among others. We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt’s app as their Editors' Choice, Wired named the company one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year.

In 2020, the Financial Times named us Europe’s second fastest growing company. We’re still expanding rapidly and are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you.


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