Product Lead, Merchant Integrations

Remote or Berlin, Germany
Product Management

We are looking for a Product Lead to join our Merchant Integrations team in Tallinn, Helsinki or Berlin! Merchant products are at the foundation of Wolt. Our mission is to make Wolt an integral part of our merchants' daily lives. In Merchant Integrations we give them tools and automations that are useful, efficient, reliable, and delightful to use. Essentially, we aim to save hours of our mechants’ time with automation - enabling them to focus on doing what they do best. Our users are tens of thousands of restaurants and shops, and hundreds of thousands of merchant employees. Our tools are used by them daily, with a very high degree of engagement. This is a very unique combination of not only scale, but also a true partnership we have with the users. In this environment, we are able to create a lot of impact through automations and make a true difference in the way our merchants work 🚀

The Merchant Integrations team is currently made up of 5 passionate engineering and product people. The team is growing fast with the vision of helping our merchants automate their tasks as easily and quickly as possible. With members working from Helsinki (HQ) and Berlin, the team most impacts Wolt's largest merchant partners who need several integrations to scale their operations on Wolt. The products the team builds are used by merchant developers, third party integrators, POS providers, ERP providers, and merchant business users. At this level of growth the team is expected to split and focus on specific integration challenges that need additional product support and guidance.

As a Product Lead, you will work with a cross-functional team of engineering, design, data, and analytics in a high visibility role. You will be responsible for defining the roadmap, prioritisation, and setting the vision for the team. This involves leading multiple projects and cross-team product initiatives across the entire product lifecycle, partnering with business and operational stakeholders as well as understanding and analysing our end-users. Your home base would be our product management department but you will be working on a daily basis with the Merchant Integrations team. 

Our humble expectations

You could come to this role from a multitude of different backgrounds, but ideally, you have 

  • Plenty of previous experience in the product management domain  -  you know what it takes to develop a great product 

  • Desire to be in a high-ownership role. You need to be comfortable with both getting your hands dirty as well as driving cross-team projects outside of your domain

  • Experience working with customers and third party stakeholders

  • Experience working with products that consumers genuinely love

  • A mixture of data analysis skills, engineering understanding and business savvy with the go-getter attitude of a "could-be start-up CEO." 

  • Expertise in how to work with and coach cross-functional teams, at least with developers, data experts, and with engineering teams

  • Previous experience working with API Integrations is a plus, but not mandatory for you to succeed in this role

It may sound like we are looking for a unicorn (which we probably are), but we believe in unicorns - we are looking for the perfect fit to support us in taking our product to the next level. If you think you might be the one, we are hoping to hear from you!


Our offering to you 

Overall our product consists of a team of 300+ people at Wolt and 30 product management experts. We aim to build no other than the best-in-the-world product management team at Wolt. 💯

You would get to work in a company culture where we take ownership beyond the obvious, do common things uncommonly well, we think big but stay humble, do right by people, we treat others kindly and justly, recognise that if we don’t learn, we won’t stay still but fall behind and keep in mind that Luke was Yoda’s greatest achievement. Read more about how we work. 💙 You can also find more information about how Wolt Product and Engineering works in our VP Engineering Niilo’s blog!

The compensation is a combination of monthly pay and Wolt stock options. The latter makes it exceptionally easy to be excited about our company growing and doing well, as you'll own a piece of the pie. 🙌

Next steps

If you want to check up on your application or have any further questions about the position you can turn to Talent Acquisition Partner Elisa Haikala at at any given time.

About Wolt

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Wolt works together with over 52,000 restaurant and retail partners as well as with over 110,000 courier partners across 23 countries and 210 cities.

Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language.

We’ve raised more than €707M in financing from renowned U.S. and European based investors, such as ICONIQ Capital, Tiger Global, DST, Prosus, KKR, Coatue, 83North, Goldman Sachs, Highland Europe and EQT Ventures & EQT Growth, among others. We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt’s app as their Editors' Choice, Wired named the company one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year.

In 2020, the Financial Times named us Europe’s second fastest growing company. We’re still expanding rapidly and are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you.

Wolt is more than just a food and retail delivery operation – in fact we are built upon a solid foundation of state-of-the-art technology. Our internal tooling enables us to ramp up new cities efficiently and provide excellent customer service, our own logistics platform allows us to optimise our couriers' work to get you the food you want as fast as possible, and our restaurant platform allows restaurants to offer exciting food experiences for our customers in an optimal way.

We work in small teams with high ownership, with each team focusing on a key area of the Wolt product stack. Each and every one of our product team members has a say in where we are going and what solutions we implement. We work with a passion, but we haven't forgotten how to have fun along the way!


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