Retail Associate

Copenhagen, Denmark

Are you a detail-oriented and service-minded professional looking for your next challenge? Does being a part of one of Europe’s fastest-growing companies and their brand new business vertical excite you? If so, then we'd love to chat!

Role background

Wolt is a Finnish technology company and until recently, we’ve been best known for our food delivery platform. On our mobile app or website, customers can order their favorite meals from our restaurant partners, and either pick their food up or have it delivered by our courier partners. 

However, food delivery was just the start. We want to satisfy our customers' need for instant commerce and deliver a wide variety of products, by expanding our platform to some cool retail shops, supermarkets, flowers, toys and other exciting products, all referred to as Retail. 

As such, we need a structured Retail Associate to support the onboarding and training of new retail partners and ensuring the best possible partnership. As a Retail Associate, you will act as a key communicator between our operations team and retail partners in order to ensure optimal success.

What you'll be doing

  • Onboarding retail venues into Wolt's platform including photography, menu updates, translations and training.

  • Creating product selections and ensuring retail partner selections on the platform are accurate.

  • Handling retail support together with your fellow Wolters in our Support team.

  • Proactively helping retail partners in order to improve their performance.

  • Helping out with marketing campaigns for retail partners.

  • Assisting the rest of the Retail team in any additional tasks related to working with retail partners, and how we could work smarter as a team.

Our humble expectations

  • Fluent in Danish and English to be able to both communicate with partners and create the product selections in the local language and English.

  • A great team player that is ready to rock the retail scene in Denmark.

  • Solid experience from a previous support, project, administration, or account management, or similar role.

  • Excellent interpersonal skills with the ability to adapt the tone to suit the audience.

  • Structured, detailed and service-oriented.

  • Tech-savvy self-starter with a passion for growth.

  • Good problem-solving skills with a ''can-do'' attitude.

  • Experience from within the retail industry is a plus.

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We are continuously reviewing applications and will hire the right people as soon as we find them. So apply today! :)

If you have any further questions about the position, you can turn to:

Kristin Liiksaar, Talent Acquisition Partner -

About Wolt

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Wolt works together with over 30,000 restaurant and retail partners as well as with over 60,000 courier partners across 23 countries and 129 cities.

Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language.

We’ve raised more than €707M in financing from renowned U.S. and European based investors, such as ICONIQ Capital, Tiger Global, DST, Prosus, KKR, Coatue, 83North, Goldman Sachs, Highland Europe and EQT Ventures & EQT Growth, among others. We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt’s app as their Editors' Choice, Wired named the company one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year.

In 2020, the Financial Times named us Europe’s second fastest growing company. We’re still expanding rapidly and are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you.


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