Product Lead, Payments

Helsinki, Finland
Product Management
Full-time

We are looking for a Product Lead to join our Product Management organization, working directly with the Payments engineering team. A great payments experience is absolutely integral to delivering seamless customer journeys. Our payments team is obsessed about offering increasingly diverse and local payment solutions, and ensuring that no customer is separated from the burger or poke bowl of their dreams because of unnecessary friction at checkout. At the same time, we are determined to keep fraudsters away, and have embarked on a journey to build increasingly smarter models to achieve best-in-class security and fraud detection standards.   

As a Product Lead, you'll help the Payments team to focus on the most impactful things by roadmapping, prioritizing and planning for new features and products correctly (with customer experience and Wolt’s internal performance metrics in mind). This may sound like a very standard PM role, but rest assured, it's a lot more. The growth possibilities are endless and we are looking to indulge you with a lot of ownership and responsibility.

The Payments team works on several frontend and backend service components used for payments processing cost optimization, maximizing approval rates, while keeping fraud low. As Wolt keeps expanding to newer markets (did you know that we just launched in Japan and Germany?), the payments team is also increasingly expanding the number of payment method options available to customers.

Our humble expectations

In an ideal world you'd be a mixture of data analysis skills, engineering understanding and business savvy with the go-getter attitude of a "could-be start-up CEO". You'll be working closely with the engineering team, so you need to understand our developers, and what it takes to develop a great product. The business savvy comes in when you need to work with our business operations, do competition and user research and build roadmaps for new business areas or products. You could come to this role from a multitude of different backgrounds, but previous experience as a product manager or engineering lead in a deep technical environment might have prepared you for a magical mystery ride as a Wolt Product Lead. Frankly, having a background in Payments or FinTech products wouldn’t hurt either, far from it (i.e. this is pretty much a hard requirement unless you manage to convince us otherwise). 

It may sound like we are looking for a unicorn (which we probably are) but we believe in unicorns - we are looking for the perfect fit to support us taking our product to the next level. If you think you might be the one, we are really hoping to hear from you!  The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really, really want to join us!

Next steps

The compensation will be a negotiable combination of monthly pay and Wolt stock options. The latter make it exceptionally easy to be excited about our company growing and doing well, as you'll own a piece of the pie.

If you want to check up on your application or have any further questions about the position you can turn to Product Talent Acquisition Lead, Laura Teerisuo, at laura@wolt.com at any given time.

About Wolt

Wolt is a Finnish technology company and we’re best known for our food delivery platform. On our mobile app or website, customers can order their favorite meals from our restaurant partners, and either pick their order up or have it delivered by our courier partners.  

We’re currently active in 23 countries and more than 100 cities, servicing over 7 million customers. Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language.  

We’ve raised €258M in financing from renowned U.S. and European based investors, such as ICONIQ Capital, 83North, EQT Ventures, Highland Europe and Goldman Sachs Growth Equity. We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt’s app as their Editors' Choice, Wired named the company one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year. In 2020 we were recognized as Europe’s most promising startup as part of Adyen and TNW‘s #Tech5 competition, and as the fastest growing tech company in Europe by the Financial Times.

Wolt is more than just a food delivery operation – in fact we are built upon a solid foundation of state-of-the-art technology. Our internal tooling enables us to ramp up new cities efficiently and provide excellent customer service, our own logistics platform allows us to optimise our couriers’ work to get you the food you want as fast as possible, and our restaurant platform allows restaurants to offer exciting food experiences for our customers in an optimal way. 

We work in small teams with high ownership, with each team focusing on a key area of the Wolt product stack. Each and every one of our product team members has a say in where we are going and what solutions we implement. We work with a passion, but we haven’t forgotten how to have fun along the way!

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