Retail Business Manager
Do you like being hands-on and building things from scratch? Do you take ownership and execute, when your business is not meeting potential? Do you have the flair for sales and establishing fruitful partnerships? If your answer is yes, then we’d love to chat!
Wolt is a Finnish technology company and we’re best known for our food delivery platform. On our mobile app or website, customers can order their favorite meals from our restaurant partners, and either pick their order up or have it delivered by our courier partners.
Wolt has been growing rapidly in Denmark ever since we entered the market in 2017 and we're now looking for a Retail Business Manager to build Wolt’s retail partnership offering in Denmark. This business segment is new to both Wolt and to the users in Denmark and serves as a perfect complement to our restaurant food operations - such as groceries, pharmacies or convenience products. So, roll up your sleeves and get going!
The ideal candidate is ready to take on a two-folded job: introduce Wolt to e.g. retailers in our cities so that they can start experiencing the benefits of our service, as well as building the local setup and preparing our operation to cope the demand we expect. Finally, you would collaborate with our Finish HQ and peers in other markets to develop our product offering to suit the needs. Preferably, you understand what our users want before they do it themselves.
What you'll be doing
Define, build and grow this completely new opportunity at Wolt from scratch.
Remove all blockers and collaborate with rest of Wolt to make sure the operation is smooth, the marketing is live and we comply with relevant regulations.
Continuously optimize and develop the offering to make it more attractive to both potential partners and users.
Build and manage a pipeline of new potential retail partners.
Nurture the relationships with the major retail accounts you sign in order to deepen the partnership and ensure our retail partners perform on Wolt.
Define and follow relevant operational and sales KPIs closely and take action when needed.
- As the retail side grows, you will be building out a retail team.
Our humble expectations
Ideally, you have experience in building business and operations from scratch both in terms of strategy, but also execution and being hands-on. We imagine that you have 3-7 years of experience in something similar.
You are looking forward to taking on a challenge to establish a completely new segment in Denmark - acting as an entrepreneur and problem solver, not being deterred by set-backs.
You are curious, committed and enjoy taking on full ownership. Therefore, you will naturally take the lead and orchestrate the necessary changes together with the rest of Wolt to reach KPIs and improve the offering.
You have an outgoing personality, where networking and building relationships are your second-nature.
Complementary to your social skills, you are structured and on top of things. Further, you form decisions based on data to the extent possible.
You are fluent in Danish and English.
Retail related background and sales experience is a big plus.
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! Along with a competitive salary and benefits, you will also be eligible for our stock option plan.
We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today!
If you have any further questions about the position, you can send your enquiries to
Kristin Liiklsaar, Talent Acquisition Partner - firstname.lastname@example.org.
Wolt is currently active in 23 countries and more than 90 cities, servicing over 7 million customers. Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language.
We’ve raised more than €258M in financing from renowned U.S. and European based investors, such as ICONIQ Capital, 83North, EQT Ventures and Highland Europe. We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt’s app as their Editors' Choice, Wired named the company one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year.
In 2020, the Financial Times named us Europe’s second fastest growing company. We’re still expanding rapidly and are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you.