Engineering Team Lead, Supply & Demand
At the fast growing scale of the Wolt business, our operational efficiency benefits greatly from having automation for managing supply (how many courier partners are online) and demand (how many orders are being placed by customers). For example, automated communication to our courier partners on what might be a good time to be online, will improve service levels and also courier earnings. It’s a clear win-win situation.
A few features have already been developed by the team, such as delivery radius reduction and demand forecasting. Now we’ve come to the point where we decided to build a dedicated Supply & Demand Team!
Our humble expectations
There is a lot of intricate engineering and especially data science that goes on in this new team. The team already includes three data scientists, one full-stack engineer, two designers and a product lead and we want to bring you in to strengthen the team with your team leading skills. You know what it takes to develop top quality software, take care of people and achieve ambitious goals together. You'll be an inspirer, facilitator and an enabler for the team to do what they do best, by making personal development plans, hosting regular 1on1s and taking part in recruitment. We expect you to be a good communicator, willing to collaborate with people outside of your own team, be a product oriented and a proactive problem solver willing to bring up issues in a constructive manner to the team and the Wolt Product team at large.
If you are one of those unicorns, with both leadership abilities and the capability to contribute hands-on, there is room in this position for hands-on work as well! Background & knowledge of computational and mathematical engineering, best practices in software engineering, statistical models and machine learning would help you a lot as the ability to do technical planning, leveraging the expertise of team members and getting the team to work effectively together is a must.
The compensation will be a negotiable combination of monthly pay and Wolt stock options. The latter make it exceptionally easy to be excited about our company growing and doing well, as you'll own a piece of the pie.
If you want to check up on your application or have any further questions about the position you can turn to Product Talent Acquisition Partner, Severi Kausola, at firstname.lastname@example.org at any given time.
Wolt is a Finnish technology company and we're best known for our delivery platform. On our mobile apps or website, customers can order their favorite meals from our restaurant partners – or other items from our grocery and retail partners – to either pick up their order or have it delivered by our courier partners.
We're currently active in 23 countries and more than 120 cities, servicing over 8 million customers. Our apps (iOS and Android) have the industry's highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer's own language.
We've raised €267M in financing from renowned U.S. and European based investors, such as ICONIQ Capital, 83North, EQT Ventures, Highland Europe and Goldman Sachs Growth Equity. We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt's app as their Editors' Choice, Wired named the company one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year. In 2020 we were recognized as Europe's most promising startup as part of Adyen and TNW's #Tech5 competition, and as the fastest growing tech company in Europe by the Financial Times.
Wolt is more than just a food and retail delivery operation – in fact we are built upon a solid foundation of state-of-the-art technology. Our internal tooling enables us to ramp up new cities efficiently and provide excellent customer service, our own logistics platform allows us to optimise our couriers' work to get you the food you want as fast as possible, and our restaurant platform allows restaurants to offer exciting food experiences for our customers in an optimal way.
We work in small teams with high ownership, with each team focusing on a key area of the Wolt product stack. Each and every one of our product team members has a say in where we are going and what solutions we implement. We work with a passion, but we haven't forgotten how to have fun along the way!