Business Intelligence Analyst

Helsinki, Finland

Analytics at Wolt focuses on fuelling growth by making our data understandable and actionable. We serve both our colleagues here at Wolt as well as our customers, merchants and courier partners with insights, dashboards, reports and machine learning. Complexity of online food delivery, differences in the economics and dynamics of the cities we operate in and vast amounts of data make our work both challenging and oh so interesting.

We're looking for a Business Intelligence Analyst to join our team of 12 data professionals. In this role you'll be interpreting the needs and requests of our over 500 self-serving Looker users from 23 countries and transforming these into actionable dashboards. The requests may be coming from our business development, marketing, support, restaurant or product teams, so there is a lot of diversity in what you'll be working on. You'll get to develop reporting as a whole, from understanding the needs of the business to providing them with easily understandable and actionable data and visualisations. We have a complex data environment with tons of data just waiting to be utilized - you'll find lots of interesting things to get your hands on.

Our humble expectations

You'll be working on our centrally maintained Looker data models and dashboards, so experience in similar tools (like Tableau, Power BI or QlikSense) is a must. You’ll also need to be able to transform data into desired structure using your strong SQL skills. At Wolt, we use Snowflake as our data platform. In addition to Looker and Snowflake, you will also be able to work on our data pipelines, so existing skills or willingness to learn other modern tools such as Airflow, Python, AWS and Kafka is a plus. 

Since you'll be working with stakeholders from all over the organization, we are looking for someone that preferably has experience interpreting business needs and has great communication skills. Ownership and first class service are at the heart of Wolt culture, and having so many users dependent on our data and dashboards, you will really need to embrace these values.

Next steps

The position will be filled as soon as we find the right fit, so make sure to apply as soon as possible!

The compensation will be a negotiable combination of monthly pay and Wolt stock options. The latter make it exceptionally easy to be excited about our company growing and doing well, as you'll own a piece of the pie.

If you want to check up on your application or have any further questions about the position you can turn to Product Talent Acquisition Partner, Severi Kausola, at at any given time.

About Wolt

Wolt is a Finnish technology company and we’re best known for our food delivery platform. On our mobile app or website, customers can order their favorite meals from our restaurant partners, and either pick their order up or have it delivered by our courier partners.  

We’re currently active in 23 countries and more than 100 cities, servicing over 7 million customers. Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language.  

We’ve raised €258M in financing from renowned U.S. and European based investors, such as ICONIQ Capital, 83North, EQT Ventures, Highland Europe and Goldman Sachs Growth Equity. We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt’s app as their Editors' Choice, Wired named the company one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year. In 2020 we were recognized as Europe’s most promising startup as part of Adyen and TNW‘s #Tech5 competition, and as the fastest growing tech company in Europe by the Financial Times.

Wolt is more than just a food delivery operation – in fact we are built upon a solid foundation of state-of-the-art technology. Our internal tooling enables us to ramp up new cities efficiently and provide excellent customer service, our own logistics platform allows us to optimise our couriers’ work to get you the food you want as fast as possible, and our restaurant platform allows restaurants to offer exciting food experiences for our customers in an optimal way. 

We work in small teams with high ownership, with each team focusing on a key area of the Wolt product stack. Each and every one of our product team members has a say in where we are going and what solutions we implement. We work with a passion, but we haven’t forgotten how to have fun along the way!

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