UX Copywriter

Helsinki, Finland

We are looking for an experienced UX Copywriter to join us on our mission to make it incredibly easy to get just about anything delivered to your home or office. You'll be working across Wolt products to ensure that the language in our apps and services is clear, helpful, humane, and on-brand. You'll be part of the Product Design team and work closely with a multitude of product teams. 

As a UX Writer, you love explaining complex things in simple ways and always find yourself asking—“Could this be clearer? Could this be more humane?" You'll translate complicated concepts into friendly, concise, and easy-to-understand copy. You ensure that our users have the right information at the right moment. You will collaborate with designers, researchers, engineers, and product leads working on projects throughout the planning, design, and development lifecycle.

This is a new role for Wolt, so you will be spearheading the effort of defining how your role brings most value to the teams you work with. You’ll develop practices and tools that ensure smooth collaboration. You’ll help define the specifics of our tone-of-voice for our products while ensuring alignment with our brand, as defined by Wolt’s Brand Experience team. You’ll advocate for language and copywriting excellence through hands-on writing and collaborating with colleagues. You’ll be part of a product design team that is full of talented people who can support you in getting started.

Our humble expectations

We are looking for someone who is obsessed with making our experiences as clear and compelling as possible for our users. You thrive in a fast-paced, growing environment that requires independent self-direction as well as collaboration and open communication. You are a native English speaker, or can demonstrate a native level of English. You are comfortable diving in right alongside UX & UI Design. You want to build things with other smart, passionate people.

Next steps

The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really, really want to join us! 

The compensation will be a negotiable combination of monthly pay and Wolt stock options. The latter make it exceptionally easy to be excited about our company growing and doing well, as you'll own a piece of the pie. 

If you want to check up on your application or have any further questions about the position you can turn to Product Talent Acquisition Lead, Laura Teerisuo, at laura@wolt.com at any given time.

About Wolt

Wolt is a Finnish technology company and we're best known for our delivery platform. On our mobile apps or website, customers can order their favorite meals from our restaurant partners – or other items from our grocery and retail partners – to either pick up their order or have it delivered by our courier partners. 

We're currently active in 23 countries and more than 120 cities, servicing over 8 million customers. Our apps (iOS and Android) have the industry's highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer's own language. 

We've raised €267M in financing from renowned U.S. and European based investors, such as ICONIQ Capital, 83North, EQT Ventures, Highland Europe and Goldman Sachs Growth Equity. We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt's app as their Editors' Choice, Wired named the company one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year. In 2020 we were recognized as Europe's most promising startup as part of Adyen and TNW's #Tech5 competition, and as the fastest growing tech company in Europe by the Financial Times.

Wolt is more than just a food and retail delivery operation – in fact we are built upon a solid foundation of state-of-the-art technology. Our internal tooling enables us to ramp up new cities efficiently and provide excellent customer service, our own logistics platform allows us to optimise our couriers' work to get you the food you want as fast as possible, and our restaurant platform allows restaurants to offer exciting food experiences for our customers in an optimal way.

We work in small teams with high ownership, with each team focusing on a key area of the Wolt product stack. Each and every one of our product team members has a say in where we are going and what solutions we implement. We work with a passion, but we haven't forgotten how to have fun along the way!


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