Restaurant Partnership Team Lead
Are you a sales professional with solid experience in managing a sales pipeline as well as managing and developing a sales team? Do you have an analytical and entrepreneurial mindset and want to be the key player in influencing how Wolt grows its restaurant portfolio in Denmark? If so, then please read on!
Wolt is a Finnish technology company and we’re best known for our food delivery platform. On our mobile app or website, customers can order their favorite meals from our restaurant partners and either pick their order up or have it delivered by our courier partners. Four years ago, Wolt operated in 4 countries and 10 cities across the Nordics. Fast forward to today, we’re in 23 countries and over 100+ cities, servicing over 5M registered users.
Wolt has been growing rapidly in Denmark ever since we entered the market in 2017. As such we now need someone to lead and develop our field sales team!
For Wolt, everything starts with restaurants. If there are no restaurants, there are no customers and if there are no customers, there are no couriers. Thus, restaurant operations are a crucial part of Wolt’s success in every city and country. Our restaurant operations are split into three sections; acquisition, onboarding and support. As the Restaurant Partnership Team Lead, your role is to manage our restaurant acquisition and a team of Restaurant Partnership Managers.
As the Restaurant Partnership Team Lead you’ll be managing a team of Restaurant Partnership Managers, as well as going into the field and setting examples for your team to follow. Your job will be to improve Wolt’s restaurant portfolio by adding the right new venues to the platform and using data to determine the focus areas. You will use your extensive sales experience to provide tools, sparring and coaching to build on your team’s competencies and manage their performance. You will also form a strong communications loop with the Restaurant Onboarding & Support Team Lead, whose team is onboarding the partners your team acquires.
What you’ll be doing
Using your analytical thinking to identify the right potential partnerships and focus are both for yourself and your team.
Leading by example by systematically managing your own pipeline of potential partners.
Ensuring the success of your team by setting targets, sparring, coaching, managing their efforts, and whatever else it takes.
Ensuring the well-being of the team.
Evangelizing best practices and actively consult your team.
Recruiting new talented Restaurant Partnership Managers into your team.
Facilitating a strong communications loop alongside the Restaurant Onboarding & Support Team Lead.
Our humble expectations
You have demonstrable experience of being successful within a sales position and are great at passing skills and toolbox to others.
You have extensive people management or coaching experience, ideally within field sales.
You have an entrepreneurial and analytical mindset and use data to support your intuition.
A real foodie with good knowledge or passion of the local restaurant scene.
Experience with Excel and BI tools is a plus.
Experience from within the hospitality industry - especially restaurants - is a plus.
Fluent in Danish and English.
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!
If you have any further questions about the position before submitting an application, you can turn to:
Kristin Liiksaar, Talent Acquisition Partner - email@example.com
Wolt is a Finnish technology company and we're best known for our delivery platform. On our mobile apps or website, customers can order their favorite meals from our restaurant partners – or other items from our grocery and retail partners – to either pick up their order or have it delivered by our courier partners.
We're currently active in 23 countries and more than 120 cities, servicing over 8 million customers. Our apps (iOS and Android) have the industry's highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer's own language.
We've raised €267M in financing from renowned U.S. and European based investors, such as ICONIQ Capital, 83North, EQT Ventures, Highland Europe, and Goldman Sachs Growth Equity and Lukasz Gadowski (founder of Delivery Hero). We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt's app as their Editors' Choice, Wired named the company one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year. In 2020 we were recognized as Europe's most promising startup as part of Adyen and TNW's #Tech5 competition, and as the fastest growing tech company in Europe by the Financial Times.
Wolt is more than just a food and retail delivery operation – in fact we are built upon a solid foundation of state-of-the-art technology. Our internal tooling enables us to ramp up new cities efficiently and provide excellent customer service, our own logistics platform allows us to optimise our couriers' work to get you the food you want as fast as possible, and our restaurant platform allows restaurants to offer exciting food experiences for our customers in an optimal way.
We work in small teams with high ownership, with each team focusing on a key area of the Wolt product stack. Each and every one of our product team members has a say in where we are going and what solutions we implement. We work with a passion, but we haven't forgotten how to have fun along the way!