Head of Wolt Market, Finland

Helsinki, Finland
Operations
Full-time

Do you have a proven track record in leading teams in a fast paced environment? Are you a good mix of being able to think strategically and work hands-on? If this sounds like you, then we’d love to chat!

Role Background

Wolt is a Finnish technology company and we’re best known for our food delivery platform. On our mobile app or website, customers can order their favorite meals from our restaurant partners, and either pick their order up or have it delivered by our courier partners.

The role you are looking at is a part of Wolt Market - our very own grocery store chain, with a great growing team. Wolt Market is our awesome concept - people across Helsinki and Turku can order their groceries and have them delivered within 30 minutes!

Wolt Market is growing and as such, we need a Head of Wolt Market to lead the profitable growth of our grocery store chain in Finland. This includes leading a team of Grocery Associates and Grocery Managers to continuously improve the service level in order to ensure excellent customer experience. You’ll be working closely together with the rest of the Wolt Market team as well as our Finnish country team to build Wolt Market’s successful presence in Finland, doing whatever it takes to ensure its success. Additionally, you’ll contribute to establishing Wolt Market as a formidable playing ground for Wolt’s product teams, as they build technology to support all retail operations (in particular Wolt’s partnerships with large retailers).

This is a brand new role for us and we’re looking for someone to take Wolt Market to the next level. So, we are looking for someone with senior skills and junior enthusiasm.

What you’ll be doing 

  • Leading and developing the Wolt Market team, including recruiting
  • Managing process change initiatives to ensure smooth operations
  • Ensuring the maintenance of health and safety standards across Wolt Market
  • Owning the financial and operational performance of Wolt Market
  • Working closely with other teams to ensure ‘best in the world’ service

Our humble expectations

  • Proven track record from team leadership and running a business
  • Previous experience from working with grocery or retail industries
  • Ability to think both strategically and operationally
  • Excellent organisational skills with eye for detail
  • Ability to work together with our product teams
  • Knowledge of Lean techniques is a plus
  • Fluent in Finnish and English

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! Along with a competitive salary and benefits, you will also be eligible for our stock option plan.  

We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today! 

If you have any further questions about the position, you can turn to:

Katariina Saarinen, Talent Acquisition Partner - katariina.saarinen@wolt.com

About Wolt

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Wolt works together with over 30,000 restaurant and retail partners as well as with over 60,000 courier partners across 23 countries and 129 cities.

Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language.

We’ve raised more than €707M in financing from renowned U.S. and European based investors, such as ICONIQ Capital, Tiger Global, DST, Prosus, KKR, Coatue, 83North, Goldman Sachs, Highland Europe and EQT Ventures & EQT Growth, among others. We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt’s app as their Editors' Choice, Wired named the company one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year.

In 2020, the Financial Times named us Europe’s second fastest growing company. We’re still expanding rapidly and are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you.

Apply now

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