Restaurant Onboarding Associate

Berlin, Germany
Sales
Full-time

Do you have an eye for detail and great communication skills? Do you love working in a fast-paced environment? If this sounds like you, we'd love to chat!

Role Background

We're super excited to announce that we've officially launched our operations in Germany as country #23! With an awesome restaurant team to ensure we acquire and onboard the best restaurants in Berlin, we are now looking for our next superstars to join the team. 

As a Restaurant Associate, you will support the management of Wolt’s restaurant portfolio in Berlin. The ideal candidate is structured, detail-oriented, and enjoys a diverse working week. You will also act as a key communicator between our operations team and restaurant partners in order to ensure optimal success. 

What you'll be doing

  • Support our restaurant specialists with identifying training needs and keeping up to speed with any urgent cases
  • Support venue onboarding and ensure optimal access at necessary times
  • Support our onboarding team with Wolt service standards by conducting frequent quality and satisfaction checks
  • Ensure our menu-platform is always being up to date with the text and visuals that reflect the Wolt brand
  • Help our restaurant team in any other urgent cases
  • Share best practices amongst restaurant team

Our humble expectations

  • Excellent interpersonal skills - you will be working with a lot of different people
  • Experience within account management, customer support or administration
  • Structured, detailed and service-oriented
  • Self-starter and a passion for food
  • Fluent in German and English is a must

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so if this sounds like an opportunity you want to pursue, apply today! 

If you have any further questions about the position, you can turn to:

Sarah Gilming - Regional Talent Acquisition Partner - ta-ger@wolt.com.

Please note that we do not accept applications sent by mail. You should submit your application through our careers website!

About Wolt

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Wolt works together with over 30,000 restaurant and retail partners as well as with over 60,000 courier partners across 23 countries and 129 cities.

Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language.

We’ve raised more than €707M in financing from renowned U.S. and European based investors, such as ICONIQ Capital, Tiger Global, DST, Prosus, KKR, Coatue, 83North, Goldman Sachs, Highland Europe and EQT Ventures & EQT Growth, among others. We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt’s app as their Editors' Choice, Wired named the company one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year.

In 2020, the Financial Times named us Europe’s second fastest growing company. We’re still expanding rapidly and are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you.

Apply now

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