Senior Android Developer, Self-Service Team
Are you an experienced software engineer ready to jump into an exciting role building something very new to Wolt’s core operations? Do you strive for high-quality code to production? Are you a good communicator with the ability to work independently when needed? If yes, then keep on reading!
World-class customer service is one of the critical cornerstones of Wolt 💙 The quality of communication between our team and our customers and partners is essential as it determines how fast and accurately we can respond to inquiries and solve emerging problems. At Wolt we currently serve over 15 million registered customers 🌍. Since it takes some real serious work from our dedicated customer support teams in each of the 23 countries to ensure customer satisfaction we’re always on the lookout for ways to make their work more convenient and the customer experience even smoother.
For this reason we’re now building ✨ a shiny new ✨ self-service tool that will help us to tackle the above! You would be joining a new, cross-functional team with a remarkable opportunity to contribute to the team's roadmap, tech choices, ways of working, and, naturally, be able to build all kinds of cool stuff. The team will own the Wolt support funnel end-to-end: it will take ownership of adding self-service features our customers can use to automate changes without support involvement, automatisation, and improving support associate ticket handling efficiency. Also, you’ll be working together with our amazing team of mobile developers on our world class consumer app and joining in reviewing contributions. Since the team is in a building phase, you would be one of the critical persons for developing the support tools' future, which is quite exciting really!
For this role you can be based in one of our tech hubs in Helsinki or Berlin, or you can work remotely anywhere in Finland, Sweden, Germany, Denmark, and Estonia now and in the future! Read more about our remote set-up here.
Our humble expectations
In order to succeed in the role, you’ll need several years of experience building apps using modern Android technologies, our choice of language is Kotlin. Since the self-service tool will be built from scratch, we are looking for someone who has excellent communication skills and who, ideally, has some experience working in a large end to end feature team.
On top of that, we value an attitude of constant improvements and also the ability to create things from scratch. An entrepreneurial mindset of taking ownership of what you've built is a must.
So, if you feel that you’ve got what it takes and if working on a cool product in a cool team sounds like something you’d be interested in doing, we’d love to hear from you! 💙
Join us for an exciting journey!
The compensation will be a negotiable combination of monthly pay and Wolt stock options. The latter makes it exceptionally easy to be excited about our company growing and doing well, as you'll own a piece of the pie.
For any further questions about the position, you can turn to Talent Acquisition Associate Lina Munčytė at lina.muncyte(at)wolt.com.
Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Wolt works together with over 52,000 restaurant and retail partners as well as with over 110,000 courier partners across 23 countries and 210 cities.
Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language.
We’ve raised more than €707M in financing from renowned U.S. and European based investors, such as ICONIQ Capital, Tiger Global, DST, Prosus, KKR, Coatue, 83North, Goldman Sachs, Highland Europe and EQT Ventures & EQT Growth, among others. We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt’s app as their Editors' Choice, Wired named the company one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year.
In 2020, the Financial Times named us Europe’s second fastest growing company. We’re still expanding rapidly and are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you.
Wolt is more than just a food and retail delivery operation – in fact we are built upon a solid foundation of state-of-the-art technology. Our internal tooling enables us to ramp up new cities efficiently and provide excellent customer service, our own logistics platform allows us to optimise our couriers' work to get you the food you want as fast as possible, and our restaurant platform allows restaurants to offer exciting food experiences for our customers in an optimal way.
We work in small teams with high ownership, with each team focusing on a key area of the Wolt product stack. Each and every one of our product team members has a say in where we are going and what solutions we implement. We work with a passion, but we haven't forgotten how to have fun along the way!