Head of Commercial

Berlin, Germany

Role background

Wolt is a Finnish technology company and we’re best known for our food delivery platform. We’ve grown rapidly in the past few years - after launching our service in Finland in 2015, we’ve expanded to operate in 23 countries across Europe and Asia! Currently, we have more than 40,000 restaurant and retail partners on board.

We launched our service in Germany in August 2020 and have for the past year seen a rapid development in the market. We are now working with several thousand restaurant partners across Berlin, Munich, Frankfurt, Cologne & Hanover and are expanding further into new cities, regions, and business verticals. 

We are thus looking for a Head of Commercial to take us to the next level when it comes to building and managing our footprint across Germany and establish Wolt as the preferred restaurant partner in Germany. In its simplicity, this means securing partnerships with restaurants across Germany at scale and making sure we provide restaurants with the best possible service – when joining the platform, in day-to-day operations as well as growing the business of our partners together with them. Hence building the organization and leading the team that owns the entire sales, account management & business development process from start to end with everything that it entails. As we grow we will also add new business lines to the portfolio - the first one being our Wolt at Work offering that makes it incredibly easy for companies to manage their lunch, event, and late-night orders. 

This is a cross-functional role that requires strong operational, commercial, and sales acumen as well as people leadership to succeed. We are looking for a hands-on person that is excited about diving into the business and helping the team deliver on our ambitious growth targets. The Head of Commercial will be a core part of the leadership team in Germany and expected to take an ownership mentality of the entire German country operation.

What you’ll be doing

  • Grow our restaurant portfolio from thousands to tens of thousands of restaurants across Germany - today this is mainly achieved through field sales but we need to further build & improve our inside sales, processes and tooling efforts to get there

  • Build a scalable onboarding setup that ensures a fast and a high quality experience 

  • Ensure that Wolt is the preferred restaurant partner by providing impeccable service and taking an active approach to improve the performance of our partner and develop fruitful long term partnerships

  • Build, scale and lead a high performing commercial team - today we are a team of +50 people which will grow substantially over the next 6-18 months

  • Be the commercial spearhead - involve yourself and lead the big strategic & commercial discussions with key partners

  • Build a strong and healthy commercial foundation and actively develop new revenue streams to further improve our unit economics 

Our humble expectations

Our humble expectations:

  • An energetic and resilient spirit is the soul of our culture, where you are constantly on your toes and seeking ways to build your country.

  • You have managed large teams with multiple direct reports and sub-teams in a growth environment.

  • A solid track record from leading & developing sales and commercial management organizations in a fast-growth company, ideally in the tech or FMCG space.

  • Strong people leadership skills and experience in scaling an organization rapidly.

  • You have been involved with recruiting and have a strong eye for top talent.

  • You have an analytical and strategic mindset where you will be able to make data-driven decisions.

  • Hands-on attitude to problem-solving.

  • Excellent written and oral communication skills in English and preferably also in German.

  • Eligible to work in Germany.

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

Along with a competitive salary and benefits, you will also be eligible for our stock option plan.   

Please note that we do not accept applications sent by mail. You should submit your application through our careers website!

About Wolt

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Wolt works together with over 30,000 restaurant and retail partners as well as with over 60,000 courier partners across 23 countries and 129 cities.

Our apps (iOS and Android) have the industry’s highest reviews, largely because of our customer-centric approach to how we build our products and operations. For example, our customer service team responds in a matter of seconds, in the customer’s own language.

We’ve raised more than €707M in financing from renowned U.S. and European based investors, such as ICONIQ Capital, Tiger Global, DST, Prosus, KKR, Coatue, 83North, Goldman Sachs, Highland Europe and EQT Ventures & EQT Growth, among others. We've also been fortunate enough to receive some appreciation and recognition for our hard work along the way: Apple selected Wolt’s app as their Editors' Choice, Wired named the company one of the "Hottest Startups in Europe," Forbes included our CEO Miki Kuusi on its 30-under-30 in Consumer Tech list, and the Nordic Startup Awards named Wolt Company of the Year.

In 2020, the Financial Times named us Europe’s second fastest growing company. We’re still expanding rapidly and are looking for more talented individuals to join us. If you are passionate about cutting-edge technology, great food, and making an impact in your city, then Wolt just might be for you. 

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