Product Lead, Order Experience

Remote or Berlin, Germany
Product Management
Full-time

We are looking for a Product Lead to join our Order Experience and Consumer Core team. The Order Experience team is responsible for enabling Wolt users to manage their shopping baskets and make orders easily. 

What does it mean in practice? Order experience covers the entire user journey from the selection of items in the venues right through to the purchase. It lets users create and manage shopping baskets whether it’s for restaurant food or retail, and build shopping lists that persist over time to best meet their needs. These flows need to be intuitive and delightful to make sure we have the user returning again and again to discover their next meal or retail experience.

As a Product Lead, you will work with a cross-functional team of incredibly talented engineers, designers, product people and analysts in a high visibility role. You will be responsible for defining the roadmap and setting the vision for your team. This involves leading multiple projects and cross-team product initiatives across the entire product lifecycle, partnering with business and operations stakeholders as well as understanding our end-users better than anyone. 

Your home base will be Wolt’s product management team but you will be working on a daily basis with the Consumer Core team, who are responsible for the development and operations of our consumer-facing APIs and features. When it comes to career progression, this role has a fairly clear path to a more strategy-focused and leadership-oriented role (e.g. head of product) over time as one delivers impact. We’ll let you in on a little secret: most of Wolt’s product people leads today have been promoted from within 🥳.

You can be based in the Helsinki or Berlin or work remotely elsewhere in Finland, Germany, Sweden, Estonia or Denmark now and in the future. Read more about our new remote set-up here. 🌍

Our humble expectations

You could come to this role from a multitude of different backgrounds, but ideally, you have 

  • Plenty of similar experience in product management. Having previously worked with e-commerce and order experiences knowing what it takes to develop a great product in this space

  • Desire to be in a high-ownership role. You need to be comfortable with both getting your hands dirty as well as driving cross-team projects outside of your main domain

  • Experience working with complex technical projects, together with developing world-class user experiences

  • A mixture of data analysis skills, engineering understanding, design sensitivity, and business savviness with the go-getter attitude of a (humble) "could-be start-up CEO" 

  • Expertise in how to work with and coach cross-functional teams, at least with designers, data experts and engineers

We are probably looking for a unicorn, but we believe in unicorns! We look for the perfect fit to help taking our product to the next level. If you think you might be the one, we hope to hear from you soon!

Our offering to you

Overall our product consists of a 400-people team and 50 product management experts, as well as 20 designers. At Wolt, we aim to build no other than the best-in-the-world product management team in Europe 💯.

You would get to work in a company culture where we take ownership beyond the obvious, do common things uncommonly well, we think big but stay humble, do right by people, we treat others kindly and justly, recognise that if we don’t learn, we won’t stay still but fall behind and keep in mind that Luke was Yoda’s greatest achievement. Read more about how we work. 💙

The compensation is a combination of monthly pay and DoorDash RSUs. The latter makes it exceptionally easy to be excited about our company growing and doing well, as you'll own a piece of the pie 🙌.

Next steps

If you want to check up on your application or have any further questions about the position you can turn to Talent Acquisition Partner Elisa Haikala at elisa.haikala@wolt.com at any given time.

About Wolt

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Wolt is not just a delivery app – we’re a technology company building a commerce platform to seamlessly connect our millions of customers with thousands of merchant and courier partners, in real-time across 23 countries and 250+ cities. Our apps (iOS and Android) have the industry’s highest ratings, largely thanks to our customer-first-mindset, which shows in how we build products and run operations. In June 2022 we officially joined forces with DoorDash. Combined, we have a presence in 27 countries, 23 of which operate with the Wolt brand and app. Wolt and DoorDash continue largely independently, with Wolt’s name, brand, product, technology and team.

Working in Product Development at Wolt
At Wolt, we’re about getting things done. You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people. 

The behind the scenes of Wolt is run by an awesome bunch of over 400+ planners, builders, designers and data crunchers. We call ourselves Product+, as we’re the very core of Wolt’s products, tools and platforms. To build our products, we work in over 40 cross-functional, independent and autonomous teams. Teams are made up of a mix of talented individuals: engineers, designers, data scientists, analysts, and product leads. Each team takes ownership for solving customer problems in the best possible way.

Our Commitment to Diversity, Equity & Inclusion
We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.

Join us today to build Wolt together!
 

#LI-AN1

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