Frequently Asked Questions ❓
Published:
October 14, 2024
🔵 How much does delivery cost? The delivery cost depends on your location and may vary based on the distance to the restaurant or store. The cost will be displayed in the app before confirming the order. 🔵 What payment methods are supported? Wolt accepts credit and debit cards, as well as some digital wallets. Payment methods may vary depending on the country. 🔵 How can I track my order? After placing your order, you can track it in real time in the app. You will see when the restaurant starts preparing your order, and you can follow the courier on the map. 🔵 What should I do if my order is delayed? If your order is delayed, you can contact Wolt support through the app. We will do our best to resolve the issue and deliver your order as quickly as possible. 🔵 Can I cancel my order? Yes, you can cancel your order through the app before it starts being prepared. If the order has already started being prepared, cancellation may not be possible. 🔵 Does Wolt offer refunds? In some cases, if the order was incorrect or not delivered, Wolt may offer a refund or compensation. Please contact support for assistance. 🔵 Can I schedule a delivery for a future time? Yes, some restaurants and stores offer the option to schedule delivery several hours or days in advance. You can set the delivery time when placing your order. 🔵 How can I become a Wolt partner? If you are a restaurant, store, or courier service owner and want to partner with Wolt, visit our website and fill out the partner form. Our team will contact you to discuss the details. 🔵 How can I become a Wolt courier? To become a courier, visit the courier section on the Wolt website, fill out the application, and we will contact you with the next steps.